University of Hawaii, Honolulu, HI

B.S., Computer Engineering (expected Fall, 2018)

Help Desk Consultant, UH Information Technology Services

www.hawaii.edu/its/

• Troubleshoot software, hardware and networking issues over the phone
• Answer phone and email responses to the ITS Help Desk
• Professionally communicate and escalate network or system problems to various stakeholders

Cashier, Waiola Shaved Ice

• Managed wide variety of customer service and administrative to resolve customer issues quickly and efficiently
• Maintained cleanliness and presentation of stock room and production floor
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply

Hardware Developer, VIP Microrobotics: Hydrogel

Lead developer for VIP Microrobotics: Hydrogel project

• Development of hydrogels for organ transplantation
• Design electromagnet for testing
• Professionally communicate and escalate network or system problems to various stakeholders

Professional organization involvement

• Member, IEEE Student Branch, 2014-Present